Roadie Reviews

Roadie has an overall rating of 4.2 based on 39 reviews. Customer feedback on Roadie is mixed: Roadie reviewers highlight positive aspects like user-friendly interface, wide range of services, reliable customer support, which strongly appeal to individuals and businesses seeking convenient shipping solutions. However, Roadie is often criticized for its higher fees compared to competitors, occasional delays in service, limited availability in some areas.

4.2/5.0

39 reviews

5 Stars

12

4 Stars

0

3 Stars

8

2 Stars

0

1 Star

0

All Roadie Reviews (39)
RAMIREZ
May 11, 2026
"It works fine when I’m in the city..."
It works fine when I’m in the city, but once I’m closer to my town the coverage gets really spotty. I’ve had to use other options more than once, and that’s made me lose trust in it. It’s hard to rely on something when you’re never sure if it’ll actually work where you need it.
AmieGardner_50
April 23, 2026
"My claim was resolved quickly…"
My claim was resolved quickly, there wasn’t any hassle at all. The whole process was straightforward, which I really appreciated
Richard-xavier
April 03, 2026
"Easy and Stress-Free Delivery"
My Roadie driver was great, polite, right on time, and careful with my stuff. He kept me updated along the way without me having to ask, which I really appreciated. Even my brother was impressed with how smooth the whole thing went. Simple, easy experience and no complaints from me
CRIEGHTON
April 02, 2026
"Convenient, but the pricing is all over the place"
I’ve used Roadie a few times it gets the job done. When it’s convenient, I’m like, okay, this is actually handy. But then I’ll check the price another time and suddenly I’m annoyed because it feels way too high for what it is. So yeah, I still use it when it makes sense, but I really wish the pricing felt more consistent.
hello_etta108
March 30, 2026
"Overall, my experience was decent..."
Overall, my experience was decent, and everything worked the way it was supposed to. The only downside was that the payment took longer to come through than I expected. It wasn’t a huge issue, but it would definitely be better if the process was a bit quicker.
MicahLantz_89
March 30, 2026
"Roadie was flexible with scheduling…"
Roadie was flexible with scheduling, which I appreciated. I could pick a time that worked for me and didn’t feel stuck waiting around all day. I’m usually careful about planning around pickups and making sure I’m actually available before committing, so being able to choose a time that fit my schedule made the whole thing feel a lot less stressful.
hello_kyle585
March 28, 2026
"Box had a few dents"
I was excited when it arrived, so I was a little bummed to see the box had some dents in it. Nothing too dramatic, but it definitely looked like it got knocked around a bit during shipping.
James_ames03
March 28, 2026
"Pretty easy to use, but could be smoother"
As someone who’s not super patient with clunky apps, I’d say this one is mostly easy to figure out. It does slow down sometimes, and a few of the buttons had me second-guessing what they were supposed to do. It’s not a bad app at all, it just feels like it could use a little cleanup and polishing
JudithFarney
March 22, 2026
"Had a delivery issue with Roadie…"
Had a delivery issue with Roadie. Annoying at first, honestly. I figured asking for a refund was going to turn into a whole back-and-forth thing, but it didn’t. Support replied quickly, looked into it, and the refund came through faster than I expected. Not much drama. So yeah, ended up happy with how they handled it
ella.Reves
March 09, 2026
"Pickup got handled quicker than I expected"
I was a little nervous at first because I’ve been fooled before with pickup stuff not matching or drivers not knowing what’s going on. But roadie worked smoothly with the store, my pickup info lined up, and the driver knew exactly what to grab. I didn’t have to keep calling around or double-checking everything, which was a relief.
thomas_Roach81
February 26, 2026
"Good for big stuff, but not perfect"
I used Roadie to have a big dresser delivered because it wouldnt fit in my car. The extra space was definitely the best part, and the driver did have enough room for it, so that piece went fine.
The pickup time was kind of all over the place though, and the updates didnt come through very quickly. It got here in one piece, but it wasnt as smooth as I was hoping. 3 stars feels about right.
hello_von152
February 20, 2026
"The driver got there early, and it…"
The driver got there early, and it just felt really solid overall. No weird issues, no stress, nothing like that. I was happy with how smooth the whole thing was...
hello_frederick454
February 15, 2026
"Updates came through, but slowly"
I did get the updates eventually, so it wasn’t a total miss. But my gut feeling is they could’ve been quicker about it. It just felt a bit slower than I expected.
ruby1999
February 14, 2026
"Usually a driver around when I need one"
I’ve used roadie a few times now, and honestly... the best part is that there’s usually a driver available quickly. Even when I had a last-minute pickup, someone accepted it faster than I expected. It just makes things a lot less stressful when I don’t have time to sit around waiting. So far, no issues... really happy with it...
tracymoreland6094
January 13, 2026
"Absolutely Felt Safe With Roadie"
I trusted Roadie with my stuff and, seriously, I had zero issues. Everything went smoothly, and I was completely confident the whole time.
Roosevelt_wagner86
January 07, 2026
"I’ve used Roadie a handful of times now..."
I’ve used Roadie a handful of times now, mostly when I’m trying to fit stuff in around my normal errands, and the biggest thing I’ve noticed is that orders really don’t seem to get canceled much. That was my main concern going in, since I’ve had other apps fall through at the worst possible time.
I did have one small delay once, but the gig still got finished and the app kept me updated, so it wasn’t a big deal. I think I was making coffee and half-watching the tracking anyway, so it didn’t really throw off my day. Overall it’s been solid, nothing flashy, just something that works
theresa.Millican
December 20, 2025
"Pretty smooth verification overall"
I signed up for Roadie recently, and the account verification was easier than I expected.

They asked for the usual stuff, and I was able to get through it without any confusion. There was a little waiting involved, but nothing that felt like a big deal, and the updates were clear enough along the way.

Overall, it was simple and stress-free. A tiny bit of patience was needed, but my account got verified and I was able to move on, so I’m happy with the experience.
BirgitSzydlowski
December 11, 2025
"Delivery got done, proof was decent"
I used Roadie for a delivery and overall it seemed to go fine. The delivery was completed, and I did get a photo and timestamp, so that gave me a little peace of mind. The proof of delivery felt basic, though, and the updates were kind of slow while I was waiting. Not a bad experience or anything, I just feel like it could be a bit clearer along the way.
Yolanda_pharris04
December 09, 2025
"Surprisingly, the tracking actually worked"
The map stayed accurate the whole time, and the driver showed up exactly where it said they would. it was nice to have the app do what it’s supposed to do for once.
JosephJubilee
December 05, 2025
"I had a little mix-up with my..."
I had a little mix-up with my delivery info, so I contacted Roadie support not really expecting much right away. But they got back to me faster than I figured they would and sorted it out easily. The person I talked to was nice and explained everything clearly enough. Overall, it just made the situation feel a lot less stressful.

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